Service Technician

Purpose of the Job

To meet the needs of our growing business, we require a Service Technician to provide service related issues to both our existing and future clients. You will be responsible to maintain high customer focus through prompt and efficient service delivery in support of the company’s goal.
 

Benefits of working in Grundfos

-Global Leader in Pumps and Pumping Systems
-Generous Annual Bonus and Incentive Scheme
-Values Driven Culture with Training and Development Opportunities

Key Activities
-Hands on technical support which includes diagnosing problems and providing solutions; testing and commissioning for new products; repairing, consulting and training for existing products and their various applications.
-Pumping system troubleshooting support to customers and to service technicians
-Provides quotations for standard or customized product requests
-Provides inter-departmental technical assistance and trainings whenever required by Sales, Customer Service, Marketing, etc.  May also conduct occasional presentations and/or trainings as well as attending meetings with the Sales Team.
-Manage service calls that require more time than anticipated
-Develop effective approaches using available resources and information on site
-Prepares proposals/quotations to customers for spare parts, replacement pumps, service contracts and/or service jobs
-Conducts service jobs such as assembling/disassembling functions, both in-house and out-service operations, repairs, preventive maintenance, trouble-shooting for all mechanical and electrical equipment.
-Ensures all mechanical and electrical works meet the safety standard of the company and local authorities when executing service jobs
-Conducts service and product training to customers as well as internal staff on booster system and other electronic products
-Provides technical advice and support to sales team and customers
-Recommends alternative methods aim in improving efficiency in executing service jobs
-Prepares service reports for all service jobs executed
-Ensures that company rules and regulations are complied with at all times while attending to work, including safety and good housekeeping of work place
-Perform any other related duties and/or assignments as and when directed by Immediate Superior
Requirements

-Candidate must possess at least Bachelor's/College Degree in Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
-At least 1 Year(s) of working experience
-Those with experience working in a PUMP INDUSTRY or any related field doing testing and commissioning, repairs and maintenance will have added advantage

 

Application Information

If this sounds like you, please click the 'apply' button to progress with your application via our Grundfos website.

 

Please note, applications received outside of this system will not be considered.

 

We look forward to hearing from you.

 

If you want to dig deeper into the Grundfos universe, please visit our Grundfos YouTube Channel here: http://www.youtube.com/grundfos  or on Facebook: https://www.facebook.com/GrundfosEngineering

 

Grundfos is an Equal Opportunity Employer.

Talent profile

Grundfos is currently moving to a global recruiting system to enhance your user experience. Our new system is already live in Germany, USA and Canada and other countries will follow throughout 2017. Due to legislation, we unfortunately cannot transfer existing candidate data to the new system. To keep you updated on opportunities in Grundfos, we kindly ask you to create a talent profile in our new system. We apologize for the inconvenience this may cause and hope that you still wish to join our talent pool. Click here for signup.

Please note that if you have already applied for a position, your application will be managed in the system in which you have applied. This means that you do not need to re-enter your application in the new system unless a recruiter contacts you directly in this regard.

Thank you for your interest in Grundfos.

Support

support

Technical support for online applications send us an email.